Our Process

WHOLE HOUSE PROJECT

Project Review

Gather project details such as blueprints, scope, timeline, and design details

Quantity Takeoff and Estimate

Assess plans for material requirements and prepare a detailed const breakdown.

Contract & Deposit Collection

Finalize contract terms upon client approval of the proposal. Collect a 50% deposit to secure project commitment and fundi initial work

Material Approval

Shop drawings approved, samples signed, and documented.

Production

Raw materials procured and precisely machined to specifications. Quality control measures taken.

Transportation

We deliver within a 50 mile radius of 83814 on projects valued over $10K. Rate is $5 per mile. **Note: Forklift and unload help on-site must be present. Doors will be loaded into a central location only**


Support

Guide for wood doors, siding, and mouldings. Proper care maintenance are essential to preserve the beauty, functionality, and longevity of wood products. Follow these guidelines to ensure your wood doors, siding, mouldings stay in excellent condition for years to come.


TERMS OF SALE

Estimates and Takeoffs

All estimates, takeoffs, and material breakdowns are provided as a courtesy based on the information available at the time. It is the purchaser’s responsibility to review and confirm that all details, quantities, and interpretations align with their project requirements. 1st Choice Millworks is not liable for errors or omissions in these documents once approved.

Lead Times & Material Availability

All quoted delivery timelines are estimates and subject to change due raw material availability, supplier schedules, and production capacity. We strive to meet projected timeframes, but delays can occur. We encourage open communication to coordinate expectations.

Payment & Timeline Start Dates

If a down payment is required, the production timeline will not begin until the payment has cleared our bank. Orders paid by credit card are subject to a 3% transaction fee, which will be added to the final invoice.

Sales Tax

All order will include Idaho sales tax unless a valid reseller permit is provided and on file at the time of order placement.

Delivery Terms
  • If delivery by 1st Choice Millworks is arranged, the purchaser is responsible for providing unloading assistance. This includes personnel to assist, direct placement, and sign off on the delivery receipt.
  • The act of signing the delivery receipt constitutes acceptance of the material in good condition at the time of hand-off.
  • Any visible damage, missing items, or shipping issues must be reported to 1st Choice Millworks within 5 business days of delivery. After that time, claims may not be honored.
  • Claims for warped, twisted, or otherwise unstable material reported more that 30 days after delivery may not be honored, especially when improper storage of handling is suspected.
Risk of Loss

Risk of loss transfer to the purchaser upon delivery and sign-off, regardless of who arranges or performs the delivery. It is the purchaser’s responsibility to ensure materials are secured and stored appropriately after receipt.

Unit Quantities & Equipment Requirements

When unit quantities of material are delivered (e.g. full lifts of lumber, doors, or panels) the purchaser is required to have mechanical unloading equipment on-site such as a forklift or skid steer with forks. We do not hand-unload full units.

Delivery Locations
  • Standard delivery for doors is to the garage or similar accessible location, unless otherwise agreed upon in writing beforehand.
  • Deliveries are curbside unless alternate arrangement are confirmed in advance.
Returns & Cancelations
  • Custom Items: defined as any product made to specific dimensions, profiles, species, or finishes not part of standard inventory. ARE NON REFUNDABLE AND CAN NOT BE CANCELLED once production has started.
  • In-stock items may be considered for return within 30 days subject to a 25% restocking fee and must be returned in original, unused condition.
  • All returns require prior approval from 1st Choice Millworks.
Product Guarantee & Material Disclaimer
  • Our Guarantee is that we will supply and/or manufacture what we say
  • Wood is a natural product. A 1/16 inch variance in sizing or profile is not considered a defect.
  • Wood naturally expands and contracts with environmental conditions. Movement due to temperature or humidity is not considered a defect.
  • It is assumed that all finished woodwork will be kept in a climate-controlled environment to prevent movement or degradation.
  • For exterior applications, customers are responsible for applying an appropriate exterior-grade finish in line with the manufacturer’s recommendations. Any deviations increase the risk of weed movement, checking or weather-related failure, and is not covered by any guarantee.
Force Majeure

1st Choice Millworks is not liable for any delays or failure to perform due to circumstances beyond our control, including but not limited to acts of God, labor shortages, supplier delays, transportation disruptions, or extreme weather events.

Get in Touch With Us

Whether you have questions, need support, or want to explore opportunities—our team is just a message away.

Email

sales@1stchoicemillworks.com

Phone

208.667.4800

Address

3786 N Huetter Rd Suite C, Coeur d’Alene, Idaho 83814